Refund Policy
At Launchpad, we respect your privacy and are committed to protecting your personal information. This Refund Policy explains how we collect, use, and protect your data when you use our website and services.
1. Refund Eligibility
We offer refunds under the following conditions:
- Refund requests must be made within 14 days of purchase.
- The product or service must be unused or in original condition.
- Certain digital products, services, or subscriptions may not be eligible for refunds once delivered or accessed.
2. Non-Refundable Items
The following items are not eligible for a refund:
- Downloadable digital products after delivery.
- Services already provided or consumed.
- Customized or personalized products.
3. How to Request a Refund
To request a refund, please contact us at:
Email: info@launchpad.com.
Phone: +91 1234 5678 90.
Include your order number and the reason for your request. We will review your request and notify you of the approval or rejection of your refund.
4. Processing Refunds
- If approved, your refund will be processed to your original method of payment within 5 business days.
- You will receive an email confirmation when the refund is issued.
5. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company — it may take some time before your refund is officially posted.
- Contact your bank — processing times can vary.
- If you’ve done all of this and still have not received your refund, please contact us.
6. Changes to this Refund Policy
We may update this Refund Policy from time to time. The latest version will always be available on this page.
9. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: info@launchpad.com.
Phone: +91 1234 5678 90.